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    Shipping Policy

    Where does Cusimax ship to?
    1. United States, excluding Alaska, Hawaii, American Samoa, Guam, Marshall Islands, Massachusetts, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands, Military of the Americas, Military of the Europe, and Military of the Pacific.
    2. Canada, excluding Nunavut and Prince Edward Island
    3. United Kingdom
    4. France
    5. Germany

    How much does shipping cost?
    1/Free shipping to the US
    2/Shipping to Canada will be charged by price.
    Using well-recognized, top-quality carriers including UPS, USPS, DHL, FedEx,Swiship and so on.It is our priority to ensure you receive your package effortlessly, without extra charges or fees.

    What are the specific fees in Canada?
    Product price is $0-$20, shipping is $3
    Product price is $20-$70, shipping is $6
    Product price is $70-$99.99, shipping is $8
    Free shipping on products over $100

    What is the shipping cost in the UK/France/Germany/Italy/Spain??

    Product price is $20-70 with $6 shipping

    Product price is $70-140 with $8 shipping

    Free shipping on products over $140

    When will my order ship?
    Orders are typically processed within 48 hours of receiving full payment.
    After placing your order, our team works as fast as possible to verify all order information. When everything is ready, we will update your tracking number and notify you. In the case that an order is made on an out-of-stock item, one of our friendly customer service representatives will contact you. At that time, you may choose to wait for restocking or cancel the order.

    How can I track my order?
    When your package is ready for shipment, Cusimax will send you a tracking number and the carrier’s company. Just go directly to the carrier site and search the tracking number there.

    If at any time you have questions, please contact us at sale@cusimax.com