FAQs

Prequently asked questions

You can only buy on our website and Amazon for now, but more channels will be available in the near future. Please keep an eye on our news.
Currently we mainly ship to the contiguous United States, United Kingdom, Germany and Canada.
We offer a outstanding 30-day hassle-free return policy & 18-month promise.
We attempt to process and ship your order as quickly as possible. Please contact us as soon as possible if you need to modify or cancel your order. We are unable to cancel or modify on your behalf after the order has shipped.
Please allow 1-2 business days for your order to be processed. Most shipments will take an additional 3-5 business days. See our Shipping Policy for more information.
Yes, you will. When your package is scanned by our shipping provider, it automatically sends you an email with the tracking number included. If you have any questions, please contact us via email - official@cusimax.com.
In this case, please contact us by email at official@cusimax.com, stating your order number and article number.

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